BID2WIN Software Names VP Client Services

Jeff Pankratz

June 26, 2008 • BID2WIN Software, Portsmouth, N.H., has announced the promotion of Jeff Pankratz to vice president of client services. Pankratz will be responsible for overseeing the client services department, which consists of implementation, training, technical support, customer relations, consulting services and technical writing.

“As a company, we provide more than just a product,” Pankratz said. “We provide a level of service that is second to none. It's a true honor to be trusted with such a critical part of our business.”

Throughout his career at Bid2Win Software, Pankratz has had the opportunity to perform the job of each and every position that he will now be overseeing, from support representative, to trainer, to implementer, to implementation specialist, to technical writer. Most recently, he was in the client services department in his role as customer service manager.

“During the eight years Jeff has been with Bid2Win Software, he has demonstrated an exceptional level of ownership, enthusiasm, and commitment to our clients,” said Dave Todaro, vice president of Bid2Win Software. “He sets the bar extremely high for his team, and leads by example. The result is a level of service to our clients that is second to none.”