JLG Relocates to a Larger Facility in Southern Australia

Enlarge Image JLG's new South Australia branch is five times larger than its previous facility.

December 17, 2007 • To increase its focus on customer support throughout Australia, JLG Industries has relocated its South Australian branch to a larger premises at Greenfields in Adelaide's north. The new 3,000-square-meter branch is almost five times the size of the Salisbury South premises, which has served JLG customers in South Australia for 13 years.

 

JLG Industries' State Manager SA Wayne Moschetti said the new facility also represented a new era for access equipment customers in the state. “We're able to stock and display a vastly wider range of equipment than previously,” he said. “There's a large hardstand display area with underground power connections, so there are no problems raising scissor lifts or even telescopic boom lifts to their full height.”

 

The new facility includes an enhanced service workshop for South Australia, which includes an overhead gantry crane to carry out major inspections and repairs quickly to keep equipment downtime to a minimum. The branch also has a training venue where JLG specialists will conduct seminars to educate customers' maintenance staff about correct service procedures.

 

JLG's move to larger new South Australian premises coincides with a strong surge in local demand for the company's products. “There has been a lot of interest in the new ES scissor lift range, and telehandlers are also proving extremely popular,” Moschetti said. “The South Australian economy is strong, and rental companies are expanding their fleets. He added that the company is adding service specialists and field service vans to handle the increased numbers of JLG equipment in service, and it has increased its replacement parts stock holding.

 

South Australian JLG equipment owners also will benefit from the company's plans to establish a major parts facility in Perth. The new warehouse will provide South Australia with a second source for parts now supplied from Sydney.

 

“Our new South Australian branch is the latest move in what is a total renewal of JLG facilities around the nation,” said Andrew Satterley, JLG's general manager for Australia and New Zealand said. “The upgrade of Australian resources for JLG customers includes new premises, additional specialist staff, greatly increased service facilities, and a total overhaul of spare parts arrangements and stock holdings.”

 

He added that in the coming months, more resources will be dedicated to JLG's customers and their needs in Australia.